Privacy Policy
Effective Date: 01 December 2024
Introduction
RMA Holdings Pty Ltd t/a Risk Management Advisory ("we," "us," "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA).
1. Information We Collect
We may collect the following types of personal information:
Contact details, including your name, email address, telephone number, and postal address.
Professional information, such as your job title and company details.
Technical information, including your IP address, browser type, and operating system.
Any other information you voluntarily provide to us through our website, forms, or communication channels.
2. How We Collect Information
We collect personal information directly from you when you:
Complete forms on our website.
Contact us via email, phone, or other communication channels.
Interact with our website using cookies and similar technologies.
3. Purpose of Processing
We use your personal information for the following purposes:
To provide and manage our services.
To communicate with you regarding inquiries, requests, or services.
To improve our website and user experience.
To comply with legal and regulatory requirements.
4. Consent
By providing your personal information, you consent to its collection, processing, and use as outlined in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us using the details below.
5. Data Sharing
We may share your personal information with third parties under the following circumstances:
To service providers who assist us in delivering our services.
To comply with legal obligations or enforce our rights.
When you have explicitly agreed to such sharing.
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Despite our efforts, no security measures are completely secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected or to comply with legal and regulatory requirements.
8. Your Rights
Under POPIA, you have the following rights:
To access the personal information we hold about you.
To request the correction or deletion of inaccurate or outdated information.
To object to the processing of your personal information.
To lodge a complaint with the Information Regulator.
To submit a Data Subject Access Request (DSAR) to obtain a copy of the personal information we hold about you. To initiate a DSAR, please contact us using the details provided in the "Contact Us" section. We will respond within the timeframes prescribed by POPIA.
9. Cross-border Data Transfers
If we transfer your personal information outside South Africa, we will ensure that appropriate safeguards are in place to protect it in accordance with POPIA.
10. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
RMA Holdings Pty Ltd t/a Risk Management Advisory
Email: consulting@riskmanagementadvisory.co.za